As different companies has their own defined size charts, we advise customers to choose a suitable
size base on feet length measurement rather than select the size you usually wear directly. Sorry that we won't be responsible for incorrect size disputes.
The shoe color in this product page is only for your reference. Actual product color may be lightly different than the picture shows here due to monitor chromatic aberration or photography light condition.
Shoes may have smell because of glue, shoe polish or being completely sealed during transportation.
Please put them under good ventilation for several days and smell will be gone.
How to choose your size:
1. Measure your feet length by following the below picture instruction.
2. Refer our size chart to see which size match your feet length.
3. If one of your feet is larger or longer than another, you should choose the size which match your larger foot.
4. If your instep or foot type are larger than ordinary, you are advised to buy a larger size.
5. Please note that deviation may happen if you use wrong measure method.
FIRST THINGS FIRST
We can ship worldwide. We strive to provide our customers with an extraordinary level of care when it comes to handling and shipping your product.
Keep in mind that your shipping time starts once the order has been received by the carrier. During high demand periods like holidays, it may take 2-5 business days to process and fulfill your order before it’s received by the carrier. All orders are processed Monday throuth Friday. We don't ship on Saturday, Sunday or holidays.
Orders totaling $80.00 or more ship FREE! All orders less than $80.00 will have a flat rate of $7.99 added to the cart total at checkout.
We try to provide products in the fastest way, but we cannot be responsible for delays caused by natural disasters, weather, military, civil affairs, national emergencies and other accidents.
Standard Shipping / $7.99 / 10-15 Business Days
Free Standard Shipping / FREE / 10-15 Business Days
Express Shipping / $24.99 / 5-7 Business Days(If you want Express Shipping, please contact us at email@example.com)
Please note that orders sent to the following countries and regions will take more time: Iceland, Hawaii, Alaska, Puerto Rico and Liechtenstein.
If you are about to have a vacation or prepare a gift, you should plan shopping early.
We are currently unable to ship to a PO box or an APO/FPO address.
Delays in Shipping and COVID-19 Statement
Some shipping delays due to COVID-19. USPS, FedEx and UPS are all experiencing shipping disruptions due to the COVID-19 pandemic. Please allow an additional 3-5 business days than normal shipping times during this extraordinary time. We'll appreciate a lot for your patience!
Once your order has been placed, you’ll receive an email stating that your order has been received along with an order confirmation number. Note that this is not your shipping confirmation. You will receive another email once your order has shipped and the carrier’s tracking information becomes available.
If you are unable to find your order details please contact our customer care team and we will be happy to help you. Please have your order number ready to help us assist you.